Effective date: September 3, 2026
LumiDestiny respects your privacy. This policy explains how we collect, use and protect information when you visit our website, create an account, place an order or contact us.
Information we collect
We may collect your name, contact details, billing and shipping addresses, order information, account details, messages, device information and website usage data. Payment details are processed securely by our payment providers; we do not store complete card numbers.
How we use information
We use information to process and deliver orders, provide customer service, maintain accounts, prevent fraud, improve our website and comply with legal obligations. Marketing messages are sent only where permitted, and you may unsubscribe at any time.
Sharing and retention
We share information only with service providers necessary to operate our store, including payment, hosting, analytics and delivery partners, or where required by law. We retain information only as long as reasonably necessary for these purposes.
Your choices
Depending on your location, you may request access, correction or deletion of your personal information, or object to certain processing. Submit requests through our Contactez-nous page.
Cookies and security
We use cookies as described in our Cookie Policy. We apply reasonable safeguards, but no online transmission or storage method is completely secure.
Updates
We may update this policy from time to time. The effective date above shows the latest revision.